Privacy policy

This page describes what happens to personal information on Heating Edinburgh and what rights you have over it. It is written to be read rather than skimmed.

Cookies and tracking

No cookies are set by this site, and no analytics package, advertising tag or tracking pixel is loaded. That is why you are never asked to agree to anything here.

What this site collects

Heating Edinburgh is a set of static pages. Reading them does not require you to identify yourself and does not create any record with Heating Edinburgh.

If you write to Heating Edinburgh, the message and whatever you choose to put in it are held so that they can be read and answered.

Logs kept by the host

Serving a web page leaves a technical record with the hosting company. Such logs usually contain the requesting IP address, the address asked for and a timestamp. They belong to the host, are kept for security and operational reasons, and are not passed to Heating Edinburgh for analysis.

How information is used

The single use made of a message is answering it and handling whatever it concerns. Heating Edinburgh does not sell personal information and does not use it for advertising.

Who else sees it

Heating Edinburgh does not sell, rent or trade personal information, and nothing you send is passed to another organisation for its own purposes. Information would be disclosed only where the law requires it.

Your rights over your information

UK data protection law gives you rights over information about you. You can ask for a copy of what is held, have mistakes put right, have the information erased, and object to it being held. Requests are made with Heating Edinburgh directly, and Heating Edinburgh will respond to them. You also have the right to raise the matter with the Information Commissioner's Office if you are unhappy with how it is handled.

Questions about this page

To ask a question about privacy here, or to make one of the requests set out above, get in touch with Heating Edinburgh directly.